Delivery & Returns Page

Delivery Options & Estimated Delivery Times

 

Service

Estimated Delivery Time

Cost

Free Worldwide Delivery (orders over $120)

5–10 Business Days

$0.00 (Free)

Standard Delivery (orders under $120)

5–10 Business Days

$12.00

USA Express

1–3 Business Days

$36.00


Note: Delivery times are in business days and exclude weekends and public holidays. Estimated delivery begins from the date of dispatch, not the date of order.

 

Where We Deliver

We deliver to the US, Canada, Europe, and the rest of the world.

 

Shipping Costs Summary

 

  • Free shipping on all orders over $120 (worldwide).

  • $12.00 standard shipping on orders under $120.

  • $36.00 for USA Express (1–3 business days).

 

Order Tracking

 

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and courier link. Check your spam/junk folder if you cannot find it.

Track your order:

  • USA Orders: royalmail.com/track-your-item

  • International: track.omniparcel.com

  • SEKO Logistics: sekologistics.com/us/track

 

Weekend & Public Holiday Deliveries

 

We do not currently offer weekend deliveries. No dispatch takes place on UK public holidays.

International Customers – Import Duties & Taxes

 

For US and Canadian customers, taxes and import duties are pre-paid — you only pay what you see at checkout.

For customers outside the US and Canada, import duties and customs charges may apply. Please check with your local customs authority for details.

Missed Deliveries

 

If no one is available to accept delivery, the courier will leave a card or send a notification with instructions for redelivery or collection from a local depot.

Returns Policy

 

  • We offer a 28-day returns policy from the date of your order.

  • US and Canadian customers can purchase a downloadable returns label for $10.

  • International customers are responsible for arranging and covering their own return shipping.

  • Refunds are processed within 7–14 business days of the return being received.

  • Sale items are eligible for return within 28 days, excluding outlet items.

  • During the Christmas period, the return window is extended to 35 days from the date of receipt.

To initiate a return, visit the Goddiva Returns Portal: omniparcelreturns.com/bookreturn/booking_return/307

Contact Us

 

Email: info@goddiva.us