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Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over $120! For orders under this amount standard US shipping is at a cost of $12.
Plus - Free US & Canada returns!
For international customers, tax and import duties are pre-paid, so you only pay what you see at checkout
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Payments & Discounts
We accept all major credit and debit cards, Paypal, & AmazonPay. Plus we offer buy now, pay later or pay in instalment options with Clearpay.
If you have a gift card or discount code simply enter it at our secure checkout page to obtain your discount prior to purchase
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer your money back. Our full return period is 14 days! We offer free downloadable returns labels for US/Canada customers to facilitate the return process. International customers must pay to return their orders
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 14 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear is non-refundable for hygiene reasons
Any items which have been washed or have been altered in any way will not be accepted.
Goddiva reserves the right to decline a refund if any of the above is not adhered to.