WHAT DO I DO IF I NEED TO RETURN AN ITEM?
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer your money back. Our full return period is 14 days! We offer free downloadable returns labels for US/Canada customers to facilitate the return process. International customers must pay to return their orders
Should you wish to return your item(s), the following conditions must apply.
- Items must be sent back within 14 days of receipt
- Items must be in an unworn condition with all original labels attached.
- Swimwear is non-refundable for hygiene reasons
- Any items which have been washed or have been altered in any way will not be accepted.
- Goddiva reserves the right to decline a refund if any of the above is not adhered to.
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